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Ziqitza Healthcare Ltd (ZHL) which operates the Dial 108 Emergency Ambulance Service in Punjab trained 14,012 participants in 183 batches in one year (July 2014–June 2015) during the First Aid Responder Programme (FRP) workshops, carried out all over Punjab. They trained people on general principles and methods of First Aid that can come in handy during medical emergencies such as burn cases, heart attack, road accidents, snake bites, wound dressing etc.