Location: Gurugram, HR IN
Job ID: R-46411
Time Type: Full time
Relocation: No
Post Date:
Focus, Scope, & Impact:
- Maps Marketing Operations pain points and bridges with Mkt Platform Services scope acting as “KA account”
- Coordinates the Mkt Platform Services transition at OU level, partnering with the Mkt Platform Services leader on and support the related change management requirements (including ensuring SLAs are being achieved and helping identify and solve key pain points and structural issues).
- Services being transitioned to platform services that will require support include:
- Knowledge, Data Analytics, & Performance Tracking
- Performance Score carding/ dashboards
- Standardized consumer diagnostics
- Research Platform repository
- Digital Consumer data management
- Global reporting of campaign testing and tracking
- DMX repository and Virtual design studio
- MarTech: technology and tool management
- Marketing procurement & MAP Tool (PS, FTP, PE and more)
- The Digital Hub (Listening, Analytics, and Publishing)
- Digital Tagging management
- Learns from the process, shares opportunities and supports continuous improvement
- These roles will not have formal direct reports, but will work with a large network of colleagues across the marketing function and platform services.
KEY SUCCESS PARAMETERS
Experience
- 10+ Years including marketing and S&I Experience
- Direct experience with capabilities and process definition and implementation
- Preference for individuals with experience in project management and capability building
- Experience working in cross-functionally and cross geographically is preferred
We are looking for change agents that are ambitious and have a balance of creativity and business acumen, hence able to transform Marketing by bridging the future and the present, flexibility and discipline, processes and iteration, global and regional
Work Focus
- Ability to provide input to Platform services transition and implementation
- Deep understanding of marketing function needs and services required
- Expertise in working with different functions including procument, finance, legal, K&I and commercial
- Design thinking capability
- Ability to work in Agile cross-functional teams
Communication Focus
Role will require frequent communication with OU Mkt lead, OU Marketing Ops/Capability, Global Platform Services leaders and OU Platform Services Translation in other OUs;
Our Purpose and Growth Culture:
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.
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