quality commitment
science behind our quality
A Tour through Our Scientific Manufacturing Processes
The Coca-Cola Company ensures the supreme quality of its beverages by employing globally accepted and validated manufacturing processes and Quality Management Systems. Let us now take you through the processes and Quality Assurance Programs followed by our world-class
manufacturing facilities in India.
Testing Source Water For Plant Site Selection
The site for our manufacturing plants are finalized only after the source water has been tested for all requirements of potable water. The analysis is always conducted by independent third party accredited laboratories. The source water is then properly protected and re-tested periodically to ensure that it conforms to international standards.
The water is then drawn through sealed pipelines into the storage tanks placed in secured
water treatment areas of the manufacturing plant.
Water Treatment - Know the Chemistry Of Purity
- The first step in the process of manufacturing soft drinks is to disinfect the water using globally approved chlorination procedures. This ensures that all micro-organisms including pathogens are destroyed. It also removes organic and inorganic impurities caused by oxidation of heavy metal ions.
- The second step is the filtration at the molecular level, which is achieved either by coagulation/flocculation or reverse
osmosis. Contaminants commonly removed by this process include:
- Dirt, clay and any other suspended matter in the water.
- Microbial matter (including bacteria, yeast, moulds, virus, protozoa).
- Heavy metals and compounds which may cause an off-taste.
When coagulation/flocculation is used, colloidal materials and suspended particles are removed by settling plus
enhanced filtration through multi-media. If needed, alkalinity reduction may also be achieved by lime softening or
ion exchange filters.
- The third step to stop potential contaminants is water purification using granular activated carbon filters. The granular
activated carbon, with its large and porous surface area, ensures effective removal of trace levels of organic compounds
(including pesticides and herbicides), colour, off-taste and odour-causing compounds using the principle of absorption.
- The last step is polishing filtration, which is passing water through high efficiency 5-micron filters to ensure every drop
of treated water is free from any activated carbon fines and is safe for use in beverages.
The Purity Of Our Sugar Is Crystal Clear
Our sugar selection process is as stringent as our water purification process. The sugar, bought from high-grade authorized mills, is cleaned with a globally acclaimed carbon treatment process. A purified sugar syrup is created which is then blended with the soft drink concentrate.
Carbon Dioxide Meeting International Purity Standards
We procure carbon-dioxide, meeting international purity standards, from authorized suppliers. The gas then goes through stringent quality control checks before it used in the beverage.
All the three primary ingredients used in beverage, the syrup, treated water and carbon-dioxide, are blended as per The Coca-Cola Company's specifications.
The Automated Bottling Process
We use a fully automated process to recycle the glass bottles returned from the market. These bottles are sanitized at high temperatures with specially formulated cleaning agents. They are then transported to the filler after a thorough visual inspection. After they are filled, in a high-speed automated filling machine, the bottles are capped/crowned, date coded and packed into crates/cartons.
The complete manufacturing process has a well defined and structured Quality Control and Assurance Program.
All the manufacturing facilities employ qualified, experienced and trained professionals for manufacturing and testing of
our products.
All the bottling facilities follow the Good Manufacturing Practices requirements as applicable to the food industry. All
manufacturing equipment fulfil the stringent requirements of GMP and sanitary design.
The entire Quality Management system of each plant is documented, managed and continually improved through a
world-wide accepted system of TCCQS (The Coca-Cola Quality System).
Internal & External Audit Monitor Compliance Clauses
The Company also has a strong internal audit system that monitors compliance to international and local standards. The manufacturing facilities are also audited by accredited external audit agencies that check the quality management standards.
This internal checks and balances system is applied in all aspects of our business and gives us the confidence to reassure our promise to consumers every day.
At The Coca-Cola Company, we are committed to delivering high quality
products to our customers and consumers throughout the globe. In each and
every sip.
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